The Mindset of Great Team Players

All great teams share two important things in common:  1) an effective team leader; and 2) high performing team members.  While team member skills and behavior are critical to team success, it all begins with the team member’s mindset.  How do team members perceive themselves and the team?  What characteristics and behaviors do they believe are required for membership [...]

Set Expectations but Don't Dictate how

We’ve talked before about the importance of creating accountability for achieving high levels of performance.  When you expect a lot out of your people and clearly communicate those expectations, great things can happen.  Over time, employees come to hold the same high expectations of themselves and their fellow team members.  They come to accept the [...]

Achieve Results by Creating Greater Accountability (Part 2)

In my previous post I discussed the importance of creating greater accountability throughout your organization to achieve results and build a positive workplace.  But how do you do it?

In their 2009 book, How Did That Happen?  Holding People Accountable for Results the Positive, Principled Way, Roger Connors and Tom Smith present an effective, systematic approach to creating accountability based [...]

Achieve Results by Creating Greater Accountability

How effective are people in your organization at holding others accountable for results?  What happens when performance expectations are not met?

If your company is like most organizations, it is characterized by a culture that tolerates lack of personal accountability and undermines chances of success.  When you consider any company on the whole, some people will be very good at holding others [...]