Are You Getting the Most From Your Performance Management Process?

My wife works for one of the largest financial institutions in the world.  This weekend while she toiled away on writing mid-year performance appraisals for her direct reports I couldn’t help but think about how many managers view this activity as pure drudgery and just another task to check off their HR action item list.  [...]

Achieve Results by Creating Greater Accountability (Part 2)

In my previous post I discussed the importance of creating greater accountability throughout your organization to achieve results and build a positive workplace.  But how do you do it?

In their 2009 book, How Did That Happen?  Holding People Accountable for Results the Positive, Principled Way, Roger Connors and Tom Smith present an effective, systematic approach to creating accountability based [...]